- HOW CAN I BE SURE (E) THAT MY ORDER WAS VALIDEE?
- The recording of your order takes place in 2 stages:
The validation of your basket, references, quantity, price.
Final validation: references, quantities, prices and conditions of transport and of sale, payment if you chose the mode of regulations reassured by bank card.
This performed validation, your apparait order in ' Your ongoing orders ' on the page 'Your space '.
You will be able to show details by clicking on the corresponding icon.
- HOW LONG DOES IT TAKE I CAN MISS RETRACTER?
- You have a delay of 7 days as from the reception of your purchase to retract without credit to be justified of motives nor paid by penalty, except for expenses back from the product, if necessary.
The seller or contractor reimburses the purchaser as soon as possible and at the latest in thirty days according to the date of reception of the turned products.
- HOW LONG DOES IT TAKE I SHALL BE DELIVERED ?
- These delays are given for information only:
If the ordered articles are all available, we send the goods in general the day after order (working day). This will be confirmed to you by mail.
In underground France, it is then necessary to count 8 days of delivery.
Outside, prices and delivery time will be announced to you on individual estimate.
In accordance with the law 2008-03 of January 3rd, 2008 for the development of competition in the service of the consumers, the deadline of delivery is fixed in 60 days after the date of collection of the sum of order.
- WHAT TAKES PLACE T-IL IN CASE OF DELIVERY Of A NOT CORRESPONDENT GOOD?
- In case of defect of compliance, the consumer has a double option:
- The replacement of the bought good.
- The restitution of price.
If the replacement of the good is impossible, the consumer can:
- Return the good and have price restored.
- Keep the good.
- I DO NOT CAN TO CONNECTED IN MY SPACE !
- You grab your identifiants and you stay on the page d 'identification and any message d 'erreur not s 'affiche in red.
- The cookie allow access am not present or his impossible establishment:
- You defined your navigator so that he asks you for your agreement to establish cookies and once refused for the lamedocaine.com site.
In 2 cases, restore the acceptance of cookies or you will not be able to be connected.
- HOW TO SEARCH AN ARTICLE?